Safety Centre
Folex Auto Market is committed to keeping buyers, sellers, and dealers safe. Read our safety guidance before buying or selling a vehicle.
Buyer Safety Tips
Always inspect the vehicle in person before making any payment.
Verify proof of ownership, customs papers, roadworthiness certificate, and vehicle licence.
Check the VIN/chassis number against official government records.
Confirm customs clearance papers for all foreign used (tokunbo) vehicles.
Never send large deposits to a seller you have not met and verified in person.
Be cautious of prices that are significantly lower than market value — this is a major fraud signal.
Avoid sellers who refuse phone calls, in-person inspections, or document checks.
Do not share your personal bank details or BVN with any seller.
Meet at a safe, public location for the initial meeting.
Consider hiring a qualified mechanic to inspect the vehicle before purchase.
Use the Report feature for any listing that seems suspicious or dishonest.
Contact Folex Auto Market Support if you believe you are being targeted by a scam.
Common Scam Warning Signs
Seller asks for a deposit before allowing you to see the car.
Seller is 'abroad' or 'travelling' and cannot meet in person.
Price is unusually low with no clear explanation.
Photos appear to be stock images or copied from another source.
Seller becomes aggressive or pressuring when you ask questions.
Seller asks for payment via unusual methods (airtime recharge, cryptocurrency, gift cards).
VIN/chassis number does not match vehicle documents.
Documents appear altered, photocopied, or inconsistent.
Seller refuses to provide original documents for inspection.
Multiple identical listings from the same seller.
Seller Safety Tips
Only share your phone number with serious, verified buyers.
Meet buyers in a safe, public location — preferably a filling station or busy car park.
Do not hand over original vehicle documents until payment is confirmed.
Use a solicitor or trusted third party for large transactions.
Be cautious of buyers who offer to pay more than the asking price.
Verify that funds have cleared in your bank account before releasing any vehicle.
Do not share your bank account details, BVN, or OTP with any buyer.
Report aggressive or suspicious buyer behaviour to Folex Auto Market.
Dealer Safety & Compliance
Ensure all vehicles listed have valid and verifiable ownership documents before listing.
Upload proof of ownership and customs papers via the Vehicle Documents section for admin verification.
Do not list vehicles with encumbered or disputed title.
Maintain accurate and up-to-date dealership contact information on your public profile.
Enable Two-Factor Authentication (2FA) — required for Dealer Pro accounts.
Promptly mark listings as sold to avoid misleading buyers.
Respond professionally to all buyer enquiries.
Reporting Suspicious Listings
Use the "Report listing or seller" button on any vehicle listing to submit a fraud or safety report. You can report: fake adverts, suspicious sellers, wrong prices, stolen images, vehicles already sold, abusive sellers, and duplicate listings.
After a fraud report is submitted, our moderation team will review it within 24 hours. Depending on the report, we may: contact the seller, request more information, warn the seller, suspend the listing, suspend the user account, or refer to law enforcement. All reports are confidential — your identity is kept anonymous.
Payment Safety
Folex Auto Market does not handle vehicle payments between buyers and sellers. All vehicle payments are made directly between you and the seller.
Subscription fees paid to Folex Auto Market are processed securely via Paystack. We never ask for payment via bank transfer for subscription fees.
If anyone asks you to pay a vehicle deposit to a 'Folex Auto Market account', this is a scam. Report it immediately.
Verify seller identity and vehicle documents before any payment.